About Us:

Our story starts with the realization that restaurants making good food, 6 out of 10 times, drop the shutters in front of our very eyes. The thought of letting good food go to waste was heartbreaking. So we at LimeTray, decided to help restaurants by designing and implementing products that help bridge the disconnect between the restaurants

For further details about LimeTray, please visit our website.

Customer Success Associate

79 people have shown interest in this job.

Job Description:

Job Responsibilities: • Solving client tickets/concerns w.r.t. the products & services delivered • Provide world class client support by working with clients to establish critical goals • Help in improving processes so we always optimize for better customer experience • Identify patterns and help in making the support systems better as we scale Job Requirements: • Understanding of Product and Acumen to Learn - You should understand about the products that we offer and quickly learn the complexities in order to solve the customer tickets. • Good communication skills. • Customer Orientation - You excel is offering clients delight and seamless experience and instantly build a rapport with them acknowledging the situation, and displaying a genuine willingness to help • Problem Solver - Clients can get a little complex in their queries. You are passionate about putting the customer first and like to handle their queries no matter what and you strive to find right solutions for them no matter how challenging the situation is • Comfortable with Ambiguity - You enjoy high pace of work and an environment where all answers are not readily available but will need you to be a part of finding answers • Presence of Mind - You know how to apply your mind to think through a complex problem and not lose your cool in dealing with clients • 0-1 years of work experience, BBA/B.Com/B.Tech/BCA Freshers may apply • Sharp, motivated and hard-working • Opportunity to not only get your hands dirty but also contribute strategically to build an awesome team

Location:

Gurgaon


Number of Positions:

5